Terms of service

We guarantee that our plants are healthy and free from major defects at the time of sale, match the description and photos provided, are suitable for the intended purpose when advice is sought. If a plant is found to have a major fault (e.g. disease, mislabelled species), customers are entitled to a refund, replacement, or repair. Refunds are not available for change of mind after purchase, incorrect planting, care, or environmental conditions (e.g. poor drainage, under or over watering, lack of sunlight), damage after delivery due to mishandling or neglect, natural variation in plant appearance such as cosmetic blemishes, size variation, growth rate, or seasonal behaviour. All plants are inspected before dispatch. Customers must notify us of any issues within 24 hours of delivery, with photos and in original pots or bags as supplied.

mr bamboo ABN 49 688 088 619